At Castellana Properties, we have rolled out a safety protocol in each of our shopping centres and retail parks. The protocol covers three key areas and is designed to ensure maximum safety and the health of our employees and customers.
1. Hygiene and safety
In order to comply with hygiene and safety best practices, we have analysed the areas with the highest footfall, such as:
We have identified an average of 18 locations at each centre, where we are redoubling hygiene and safety measures. Such measures include, among many others, the following:
2. Social distancing
In a bid to ensure social distancing and guarantee the health of all the customers and employees at our shopping centres, and in line with official health guidelines, we have designated separate entrances for entering and exiting our centres and implemented a one-way system to follow once inside, affixing clear signage to doorways and the floor. In addition to many other measures, we have increased the amount of terrace space for restaurants in our food courts.
3. Raising awareness
At Castellana Properties, we believe it is vitally important to raise awareness and enforce health protocols to guarantee the safety of both our customers and our employees. As such, we are developing several awareness campaigns and installing signage around our centres to ensure that people comply with these measures as we return to the so-called “new normal”.