Employees

At Castellana Properties, we pride ourselves on building strong, quality relationships with our employees. Our commitment is to create an inclusive, safe and constantly developing work environment, where all team members feel valued, respected and motivated.

In addition, we obtained a 91% trust index, consolidating our leadership position with respect to the competition and reinforcing the trust and satisfaction that our employees have in our organization.

Survey results

Tenants

At Castellana Properties, our commitment to our tenants is fundamental and we work hard to create environments that promote their physical and mental wellbeing. We consider healthy, safe, and pleasant spaces to be of vital importance.

We value our tenants’ feedback highly and their satisfaction is a priority for us. We therefore conduct regular surveys to assess their level of satisfaction and gather feedback, which allows us to identify areas for improvement and take concrete actions to enhance their well-being.

Clients

At Castellana Properties, we place the customer at the centre of our strategy, aiming to offer distinctive experiences in our shopping centers and retail parks that go beyond mere shopping. One of our key pillars is to attract new visitors to our assets by continuously improving the experience, prioritizing the safety, health, well-being, and comfort of our visitors.

At the same time, we continue to advance in accessibility and sustainable mobility, with the goal of facilitating access to our properties, promoting the use of public transportation, and fostering increasingly comfortable, connected, inclusive, and responsible environments.

This approach is reinforced through an active program of events, activities, and experiences designed to enliven the social, cultural, and leisure life of our shopping centers. During FY26, we promoted more than 300 ESG events and activities across our properties, targeting diverse audiences and designed to create memorable experiences for people of all ages.

We also work in collaboration with local agents, associations and entities in the surrounding area, strengthening ties with the communities we serve and consolidating our centers as spaces for meeting, reference and social connection.

Suppliers

At Castellana Properties, we consider our suppliers a key stakeholder group for the responsible development of our business. Therefore, we work to build relationships based on trust, transparency, business ethics, and a shared commitment to sustainability.

Our goal is to move towards an increasingly responsible supply chain, promoting the integration of environmental, social, and governance (ESG) criteria into our suppliers' daily operations.

In this context, we continue to integrate our Responsible Purchasing Framework into our contracting processes, with the objective of ensuring that our purchasing decisions incorporate ESG criteria.

Responsible Purchasing Policy

Our Responsible Purchasing Policy promotes the incorporation of ESG criteria into contracting processes, emphasizing aspects such as environmental performance, the circular economy, local sourcing, and safe, fair, and responsible working conditions.

Supplier Code of Ethics

The Supplier Code of Ethics establishes the minimum standards we expect from our external partners regarding human rights, business ethics, regulatory compliance, sustainability, and respect for the environment.

At the close of FY26, 79% of our corporate suppliers have signed the Supplier Code of Ethics, reinforcing their commitment to Castellana Properties' values ​​and to a more responsible and sustainable supply chain.

Local communities

At Castellana Properties, we are aware of the role we play as an active agent in generating social value in the communities where we operate, as well as the impact our shopping centers and retail parks have in terms of employment, the local economy, urban development, and well-being.

Our social strategy isfocused on generating a positive, direct, and sustainable impact on the environment. To this end, we promote initiatives that foster local economic development, support employment and entrepreneurship, promote safe, healthy, accessible, and inclusive spaces, and reinforce our commitment to the community.

We also collaborate with local organizations to develop social, cultural, and volunteer activities, supporting people at different stages of their life cycle and strengthening the connection between our assets and their surroundings.

During FY26, we continued to develop social initiatives both at the corporate level and within our properties, consolidating our commitment to local communities and contributing to generating shared value in the territories where we operate.

Banks

Financing is a crucial pillar for the development and expansion of Castellana Properties. Banks not only provide the necessary capital for our investments, but also add value through their expertise and financial advice. Working with banks gives us access to a variety of financial services that optimise the management of our resources and enhance our ability to respond to market fluctuations.

Our strategy focuses on building strong, long-term relationships with banking institutions. This translates into constant and transparent communication, the search for mutually beneficial agreements and the implementation of responsible financial practices that reinforce our credit strength. By recognising banks as a key stakeholder, Castellana Properties reiterates its commitment to financial excellence and economic sustainability.

Banks play a crucial role in our approach to sustainability. Through sustainable financial products, we are able to implement projects that not only generate economic value, but also social and environmental value. Green finance and ESG-linked lending are examples of how banking institutions help us advance our commitment to sustainable development.